Privacy Policy

Effective Date: 01 AUG 2025

Welcome to Maisha Luxe. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.maishaluxe.com, interact with us online, or shop at our physical stores.

By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data:

a. Information You Provide

  • Personal Identifiers: Name, email address, phone number, shipping address, billing address

  • Account Details: Login credentials, order history

  • Payment Information: Credit/debit card details (handled securely through payment processors)

b. Information Automatically Collected

  • Device Data: IP address, browser type, operating system

  • Website Usage: Pages visited, time spent, links clicked, location data

  • Cookies: We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookies via your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Personalize your shopping experience

  • Send updates about orders, new arrivals, and promotional offers

  • Improve our website, services, and marketing strategies

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., delivery companies, payment gateways, marketing platforms) strictly for operational purposes

  • Law enforcement or regulators when required by law

  • Business partners if you’ve opted into a co-branded offer or promotion

All partners are required to uphold confidentiality and data protection standards.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and limited access protocols.

5. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of promotional communications at any time

  • Request restriction of or object to certain data processing activities

  • Withdraw consent (where applicable)

To exercise these rights, please contact us at privacy@maishaluxe.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.

7. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Maisha Luxe
Email: privacy@maishaluxe.com
Phone: [Insert Contact Number]
Address: 153 Haile Selassie Road, Oysterbay, Dar es Salaam, Tanzania